Refund Policy

At Wellness Arsenal, we are committed to providing you with high-quality products and exceptional service. We want you to be fully satisfied with your purchase, and we stand behind the quality of everything we offer.

1. Returns and Exchanges

We accept returns or exchanges within [insert timeframe, e.g., 30 days] of the delivery date. To be eligible, items must be unused, in their original condition, and in the original packaging.

To initiate a return or exchange, please contact us at [insert email or contact method] with your order number and reason for the return. We will provide instructions on how to proceed.

2. Non-Returnable Items

Certain items are non-returnable and non-refundable, including:

Digital products or downloads
Gift cards
Perishable or personal care items (for health and safety reasons)

Please check product descriptions carefully before purchasing.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [insert timeframe, e.g., 5–10 business days].

Shipping costs are non-refundable unless the return is due to our error (such as a wrong or defective item).

4. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within [insert timeframe, e.g., 7 days] of delivery. We will work with you to resolve the issue promptly, either by replacing the item or issuing a refund.

5. Late or Missing Refunds

If you haven’t received a refund yet, please:

Check your bank account or payment method
Contact your credit card company or bank, as it may take some time before the refund is officially posted
If you’ve done all this and still have not received your refund, please contact us at [insert email]

For any questions or concerns about our Refund Policy, please reach out to us at:
Email:wellnessarsenal@gmail.com